Software that holds your clients and your money has leverage over you. Two things about how Clippie is built mean it does not.
You are the merchant, not us
Your clients' cards are charged on your own Stripe account, not on ours. The money is yours from the moment it is taken, and Clippie's fee comes off it — rather than money landing with us and being passed along to you afterwards.
That is also why Clippie never sees your bank details or your SSN. You enter those into Stripe directly during setup. We could not hand them over if we wanted to, because we do not have them. If anyone ever asks you for either by text or email in Clippie's name, it is not us.
Your clients are your clients
The people you invite are attached to your business. Clippie is not going to introduce them to another groomer, and it does not put them in a marketplace to be shopped. The relationship is the thing you built, and moving it onto software should not put it at risk.
If you want your records out
Ask and we will get you your client and appointment data — email groomers@clippieapp.com. There is no self-serve export button yet; while we are small, a request is faster than a feature, and we would rather tell you that than pretend otherwise. Your Stripe account and its payment history are yours already and are not ours to hold.