Now launching nationwide • Founding groomer spots open

Can’t sign in?

Password resets, verification codes, and the account lockout — and how to get back in.

Forgot your password

Tap Forgot password on the sign-in screen. We email a 6-digit code (valid for one hour, single use) — enter it and choose a new password. No email arriving? Check spam for mail from clippieapp.com, and confirm you’re using the address you signed up with.

"Too many attempts"

After several wrong passwords the account locks briefly for protection — wait about 15 minutes and try again (repeated rounds extend the wait up to an hour). A password reset also works.

Signed in with Apple or Google?

Use the same button you signed up with — the buttons connect to the same account when your email matches.

Still stuck? Email support from the address on your account.

Didn't answer it? Email support — a human replies.